We're Here for YOU!



Dear Family Service of Lake County Clients and Supporters…We’re here for YOU!

Our staff has been working diligently to ensure both safety and services for the clients we support with mental health counseling and Latino education and resources.  Here is the latest news on service availability.

COUNSELING Due to COVID-19, we will offer clients phone or video sessions.  All clients, including seniors and caregivers, will be called to confirm with them that home visits and office appointments are not an option at this time due to COVID-19.  For a phone session, you just need your phone. For a video session, you will need a Smartphone or other device that has a camera and microphone.  Until further notice, home visits are suspended, and our Highland Park office will remain closed to both staff and clients.

CAREGIVER RESOURCE CENTER Calls to the Caregiver Resource Center are being monitored and returned.  Intakes can be taken by phone.  Until further notice, our Highland Park office will remain closed to both staff and clients.

NUESTRO CENTER AND LATINO EDUCATIONAL CONTINUUM Staff is reaching out to parents and seniors individually to identify their needs, provide a list of available resources, and update parents and families about ongoing changes.  We are working with our community partners in School Districts 112 and 113, District 112 Foundation, Moraine Township, and Highland Park Community Foundation, among others, to support identified family needs.  Know that voicemails left at Nuestro Center will be responded to, even though the Center is closed in compliance with the closing of all Highland Park and Highwood schools.  Staff is also developing a plan to connect with students over the coming weeks to keep strong links with learning ongoing until school resumes.  You will hear more about that in the near future.

“A SHOW OF SUPPORT” APRIL 25 ANNUAL EVENT Our Annual Event will transition to a virtual event, to comply with state and local event restrictions.  An announcement about how to participate in and support the Event is coming soon.

Finally, please remember that the wellbeing issues facing our families and communities likely will amplify as health-and-wellness stress increases.  Please support our work to meet our clients’ needs when you can.  Working together to help keep everyone as strong and healthy as possible is challenging.  But we have been doing this since our founding response 90 years ago during The Great Depression.  We’re confident that, together, we can succeed.

Family Service of Lake County Board of Directors, March 16, 2020