Counseling FAQs

If you are seeking counseling for the first time, you may have questions or concerns about how the process works or how to pay for it. Below are answers to the questions we are most often asked; feel free to call us at (847) 432-4981, x200 (or x201 for Spanish) if you have additional questions.

How do I become a client?

What can I expect at my first appointment?

What if I miss an appointment?

How long does treatment take?

Do the therapists prescribe medication?

What are your privacy and confidentiality policies?

Where does Family Service of Lake County offer counseling services?

How does the sliding fee scale work?

When are counseling appointments offered?

How quickly can I get an appointment?